Aureus Analytics’ AI and Data Analytics Platform Integrates with HawkSoft’s Agency Management System
Apr 21, 2020
CANBY, Ore., April 21, 2020 /PRNewswire/ -- Aureus Analytics, an artificial intelligence technology company, has partnered with HawkSoft to aide independent insurance agents in better understanding how well their agency is serving insureds. Aureus Analytics' DONNA platform is developed with leading insurance industry experts and designed specifically to help agencies and brokers improve the customer experience of their policyholders.
DONNA is now available on the HawkSoft Marketplace. Mutual customers of HawkSoft's agency management system and DONNA can integrate the platforms today. Integration allows agencies to seamlessly sync their HawkSoft database with DONNA's powerful suite of tools that focus on improving customer experience, customer loyalty, and have shown 1% to 3% increases in customer retention.
"We developed DONNA based on feedback from agencies and brokers we have met with over the past year. It is designed with a sole objective to help agencies deliver better customer experience, thereby building a loyal customer base and developing a high-quality book of business," said Anurag Shah, Chief Executive Officer and Co-Founder of Aureus Analytics.
"Leveraging the power of AI can be a game-changer for agency owners who want to meaningfully understand the true quality of their book of business," says Rushang Shah, VP of Marketing for HawkSoft, Inc. "Two similar-sized books can vary dramatically when you look deeper at things like client sentiment and happiness. DONNA offers a way to analyze this."
DONNA is an example of how sophisticated and often expensive artificial intelligence technology, previously only accessible to large players in the insurance industry, is now available to agencies of all sizes.
About Hawksoft
Since 1995, HawkSoft is a leader in management systems for agencies that want effective workflows and a delightful experience for staff and policyholders. We take pride in being independently owned and answerable to agencies that rely on our system to power their insurance business. Created by independent agents, HawkSoft continues to evolve as a cutting-edge system that powers thousands of agencies. www.hawksoft.com
About Aureus Analytics
Founded in 2013 with operations in the United States and India, Aureus is the customer intelligence and experience company that enables insurers to deliver superior customer experience leading to higher customer retention, loyalty, and lifetime value. The AI platform has processed more than 60 million insurance policy data points from customers globally. www.aureusanalytics.com/donna/
Media Contact:
Rushang Shah
VP, Marketing
866-884-4680
[email protected]
SOURCE HawkSoft
More News
Report: Gillingham hit four goals at Rotherham in comeback win
Gillingham fought back from a goal down to thrash Rotherham United on Saturday.
Matchday Live: Rotherham v Gillingham, Hampton v Ebbsfleet, Horsham v Maidstone
Follow this afternoon’s football, including Gillingham’s match at Rotherham, in our live blog.
Former Gillingham defender finds new club after summer exit
Former Gillingham defender Max Clark has joined a team at the lower end of the National League.
Ainsworth highlights Dack’s importance after Gillingham milestone
Bradley Dack reached 250 Gillingham appearances last weekend – and boss Gareth Ainsworth insists the midfielder remains a big part of the club.
Brophy’s two-position form creates Gillingham selection dilemma
James Brophy has given Gillingham boss Gareth Ainsworth a selection dilemma ahead of Conor McManus’ return from international duty.
Gillingham waiting on McManus fitness after Ireland outing
Gillingham will need to check on the status of defender Conor McManus before deciding whether he will travel this weekend.
Gillingham youngster’s frustrating start explained by Ainsworth
Gillingham are continuing to manage an injury that has restricted Sam Tabares’ start to life at Priestfield.
Gareth Ainsworth makes bold Gillingham claim
Manager Gareth Ainsworth believes his Gillingham team are the real deal this season.
Football fixtures and results
Catch up with all the week’s football fixtures and results here.
Gillingham’s Conor McManus scores as Ireland beat England
Gillingham defender Conor McManus scored for Republic of Ireland under-21s in a win over England.
Gillingham midfielder’s moving gesture as nephew faces huge fight
Gillingham midfielder Armani Little made his return from injury at the weekend with more than just football on his mind.
Debut delight for Ladapo as Chatham Town dump Gillingham out of cup
A sellout crowd at Chatham Town saw Gillingham’s young side well beaten in the Kent Senior Cup second-round tie.
YOUR NEWS, OUR NETWORK.
Do you have Great News you want to tell the world?
Be it updates about your business or your community, you can make sure that it’s heard by submitting your story to our network reaching hundreds of news sites across 6 verticals.