Municipal Utility Software: Cloud ERP for Billing & Operations Announced

Built on years of utility experience and more than four years of municipal research, OneCityES unifies utility billing, customer information, work orders, assets, inventory, field operations, inspections, and reporting into a single cloud platform for cities and utilities.

Arlington, United States, October 5, 2026 /PressCable/ -- OneCityES today announced the launch of its cloud-based Municipal ERP & Operations Platform, designed to help cities modernize utility operations, improve operational efficiency, eliminate disconnected systems, and provide a single connected environment for utility billing, customer information, field operations, and citizen services.

Further information can be found at https://portal.onecityes.com/beta

The announcement comes as American communities face mounting pressure on the systems that deliver essential services. The American Society of Civil Engineers' 2025 Report Card for America's Infrastructure graded the nation's drinking water systems a C-, and it points to an EPA assessment that the country needs $625 billion over the next 20 years to bring those systems into good repair. With that much work ahead, OneCityES says utility departments need reliable records of every asset, repair, and crew assignment, yet many still keep that information in separate places.

To address these challenges, OneCityES was designed around a phased modernization strategy that lets municipalities modernize their highest-priority operations first while expanding capabilities over time. This approach helps reduce implementation risk while allowing cities to realize operational improvements sooner.

OneCityES was developed after years of supporting utility modernization initiatives and more than four years of researching municipal operations. During development, the leadership team attended national, state, and regional utility conferences, met with utility professionals, and studied municipal utility operations, field services, inventory management, and customer service workflows.

Across those conversations, the same operational challenges surfaced repeatedly: duplicate data entry, disconnected software, manual processes, limited reporting visibility, and poor coordination between office and field personnel.

OneCityES addresses these challenges by connecting utility billing, customer information, work orders, asset management, inventory, mobile workforce operations, digital inspections, reporting, and executive dashboards within a single cloud platform. Crews can view and update assignments from the field, record materials used as work happens, and office staff, finance teams, and leadership can all see the same current information. The unified platform helps eliminate duplicate data entry, improve cross-department collaboration, and give city leadership real-time operational visibility through dashboards and analytics.

"Cities don't need more software—they need software that works together," said Garron T. Johnson, Co-Founder of OneCityES. "We built OneCityES to eliminate duplicate data entry, improve operational visibility, strengthen accountability, and give city leaders the real-time information they need to make confident decisions."

Participation is limited to a select group of municipalities that want to help shape the future direction of the OneCityES platform while receiving preferred implementation and pricing benefits.

City managers, utility directors, public works leaders, finance directors, and IT professionals interested in modernizing municipal operations can request a personalized demonstration at https://portal.onecityes.com/beta.

About OneCityES

OneCityES is a cloud-based Municipal ERP & Operations Platform developed by Data Depot to help cities modernize utility operations, customer information, utility billing, work orders, asset management, inventory, mobile workforce operations, reporting, and citizen services through a single connected platform. Built on years of utility industry experience and more than four years of municipal research, OneCityES helps municipalities reduce technology silos, improve operational visibility, streamline field operations, and deliver better services to citizens through a single connected platform.

Contact Info:
Name: Garron T Johnson
Email: Send Email
Organization: One City ES
Address: 2000 E Lamar Blvd Suite 600, Arlington, Texas 76006, United States
Phone: +1-817-962-2337
Website: https://onecityes.com/

Source: PressCable

Release ID: 89205286

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